About Us

We’re entrepreneurs, founders, and operators that have built and scaled companies so we know what you need and how to deliver it.

Core Values

Our core values drive everything we do at Delegated.

From the the people we hire, to how we treat our customers, every decision is based on whether or not it meets our core values.
Ingenuity. We are clever, inventive, and we think outside the box.
Open-minded. We are open to learning, and never think we have all the answers.
Trust. We work hard to earn our clients trust by doing our very best.
We care! We know, understand, and care about our clients - we have their back!

Our hiring process ensures you work with the top virtual assistants in the country

As a team having scaled many companies, we know how to hire, train, engage, and deliver - and we have applied that to what we do at Delegated. We spend hundreds of hours hiring the top talent:
  • U.S. based
  • Real world verified experience
  • Intense screening and interview process
  • Profiling (PI, DISC, etc)
  • Proprietary training and on-going education

Management Team

Jeffrey Binney
Director of Operations
Jeffrey joined Delegated in 2016, with a passion for building Learning & Development initiatives and process improvement. On the weekends, Jeffrey enjoys vegan cooking, ultrarunning, and cuddling his dog too hard.
Sarah Van
Director, Client Success
Sarah has been with Delegated for over a decade and has worked remotely for over 20 years.  With a background in Hospitality and Marketing, she has worked as an executive assistant for sales teams, C-level executives, and entrepreneurs. She has also managed teams of remote workers in a virtual environment for more than 10 years. As a former drama queen, she dabbled briefly in theater before settling down to raise her family.  Sarah and her husband live in Texas and enjoy traveling, spending time with friends and family and the occasional concert or play.
JD Graffam
Owner and CEO
JD owns and operates a portfolio of tech-focused agencies, staffing business and software companies. At Delegated, JD builds relationships with clients and partners and mentors our directors and team leads. He is nationally-recognized as a business manager, and he loves helping others in our industry learn from how we do things. In addition to Delegated, JD has run over 30 successful businesses, including AudienceOps, Curated, and Pulse. When he's not working on Delegated or any of his other companies or non-profit boards, JD likes to write poetry and songs, work out, and spend time on the water with his wife and three young children.
David Hauser
Founding Advisor
David is the founder of multiple companies, including Grasshopper, Chargify, ReturnPath and SuperFat, as well as National Entrepreneurs' Day. Also an author of a #1 Best Selling book, titled Unstoppable. He's been named in Inc. Magazine's "30 Under 30". David has been featured on CNN, Fox, Inc. Magazine, Fortune, Entrepre- neur, Wall Street Journal, Boston Globe and many of the biggest podcasts.
Dan Martell
Founding Advisor
Dan Martell is a serial entrepreneur having built several multi-million dollar technology companies starting at the age of 17. He's also an award-winning angel investor, having invested in companies like Intercom, Udemy, Hootsuite, Unbounce. Today he's an executive coach focused exclusively on working with technology entrepreneurs at companies like ClickFunnels.com, Proposify.com, Carrot.com, and many others to help scale their businesses.  His passion is helping entrepreneurs get free from their business using his Buyback Blueprint™ strategy.
Mike Morris
Founding Advisor
Mike is co-founder and COO of SuperFat and was Vice President of Customer Acquisition and Retention at Grasshopper, where he led the marketing and customer service operations until the firm was purchased by Citrix in 2015. Earlier in his career Mike was Vice President of Product Management at Fidelity Investments held senior product development and operational positions at Affiliated Computer Services and ANSYS, Inc. Mike holds a Bachelor of Science in Nuclear Engineering from Rensselaer Polytechnic Institute and an MBA from the Tepper School at Carnegie Mellon University.
Tom Rosedale
Founding Advisor
Tom Rosedale is the Managing Member of BRL Law Group, a boutique corporate law firm, and the CEO and co-founder of Newfound Research LLC, a quant-based investment management firm. Tom has acquired and served on the boards of several businesses, including AMD Telemedicine and Intellisoft (sold to Symplr), a physician credentialing software business. Tom also serves on the Board of Advisors of Newton-Wellesley Hospital in Newton, MA, and the board of directors of Caring Cross, a non-profit business focused on making curative genetic medicines affordable and broadly available for patients. Tom has founded or co-founded Corporate Filing Solutions (sold to Northwest Registered Agent), a registered agent and entity formation business; PackageFox (sold to Lojistic), an audit service for package shipping; and Top Shelf Dog, a super-premium dog food business. Tom holds a B.S. in Finance from Bryant University and a Juris Doctor from Boston University School of Law.
Siamak Taghaddos
Founding Advisor
Siamak is the founder of multiple companies, including Grasshopper, Chargify, and SuperFat, as well as National Entrepreneurs' Day. At 23, Siamak was named MA Young Entrepreneur of the Year by the U.S. Small Business Association and at 25 he became one of the youngest CEOs to reach the Inc. 500 list of fastest-growing companies. He's been named in Businessweek's"5Under 25", Inc. Magazine's "30 Under 30", and The Boston Business Journal's "40 Under 40" lists. Siamak has been featured in various entrepreneurship textbooks and various media outlets including CNN, Fox Business, Forbes, and Bloomberg.

Featured Virtual Assistants

Adrienne Barton
Virtual Support Assistant / East Coast Team
Adrienne joined Delegated in 2020. She has a B.A. in Anthropology and an MFA in Creative Writing. She brings to the team a positive attitude, lively sense of humor, and extensive research, administrative, communications, and writing experience. She enjoys the special kinds of relationships that form from working remotely with clients. Originally from Jamaica, she has been living and working in Florida for the past ten years. When not helping clients, Adrienne likes to read, write, and spend time outside tending to her mango trees.
Amanda Ray
Virtual Receptionist
Amanda started working with Delegated in October of 2020. She is an artist, writer and communications expert with over a decade of executive level experience. Amanda is part of an award winning artistic team (alongside her husband, Jason Ray, who also works for Delegated) with artwork on permanent display at the Gage Academy, the world renown Hirsch Gallery, as well as museums/galleries in NYC, Portland, Atlanta, New Orleans, Austin, Houston, Dallas and more. Articles about Amanda’s campaigns can be found in Time Magazine, Reuters, New York Times, Newsweek, Yahoo, Fox Business, USA Today, ABC, NBC, etc...
Catherine Floyd
Team Lead, West Coast Team
Catherine Floyd started with Delegated in 2019.  Catherine has 20+ years of experience as an Executive Assistant, Office Manager, Human Resource Manager, and Accounts Payable.  Catherine is a wife, mother of three boys, and enjoys outdoor adventures and time on the water with her family.  She has a passion for Home Decor and Design and loves serving in her community.
Cynthia Vega
Dedicated Assistant & Team Lead / East Coast Team
Cynthia started at Delegated in 2012, and has over 20 years of administrative and legal support experience.  Previous background includes over ten years as a paralegal and project management.  When not working, Cynthia volunteers with several organizations to include dog rescue and human rights.
DeeDee Flores
Team Lead, Enterprise Team
DeeDee has been with Delegated for about a year and has found her calling as a virtual assistant. With an extensive background in leadership and team building, she understands the needs of busy executives and loves making other people’s lives easier. She lives in the Los Angeles area with her husband and mom and spends every spare moment with her kids and their families. DeeDee loves to laugh and looks for the humor in every situation. She strongly suggests you not hire her to train your dogs since her two Shih Tzus
are incorrigible.
Jason Ray
Team Lead, Central & Mountain Teams
Jason started with Delegated in 2019 and has been working remotely since 2014. He's spent the last 16 years in business management which includes retail operations, quality assurance, sales, technology development and the medical field. He is also a Vogue published photographer and enjoys working with vintage cameras and film. Further adding to his nerd profile he also enjoys fantasy novels, board games, playing the guitar, Frisbee golf, and writing poetry.
Karen Nickler
Dedicated Assistant
Karen has over 10 years of progressively diversifying professional experience. For the past 3 years she has been a virtual assistant managing a wide variety of clients from various industries and backgrounds. After graduating from West Virginia University with a Bachelor’s degree in Public Relations, Karen worked as an Executive Administrative Assistant before taking time off to raise her children. Originally from Lancaster, Pennsylvania, she now resides in Ft. Worth, Texas with her husband and 4 children. She loves calling Texas home and sure does not miss those cold winters up North. Karen’s passion for helping people become the best version of themselves really helps her to shine as a Dedicated Assistant. Her organizational skills, attention to detail, and work ethic combined with her strong journalism background and creative eye, make her able to handle any task or new challenge that comes her way.
Laura Aeling
Virtual Support Assistant, Central Team
Laura is a professional Executive Assistant with 20+ years of Fortune 500 experience in the Environmental Science, Biotechnology, Technology, and Venture Capital market spaces in Denver, Colorado and Silicon Valley. As a Virtual Assistant since 2017, she enjoys applying her technical and management experience toward the growth of small businesses in Delegated's broad network. Outside of work, Laura has two middle-schoolers, is restoring an Edwardian-era house, keeps an English-inspired garden and runs Verdant Table, a garden-to-table cottage bakery and catering service offering organically and locally sourced cuisine for Northern Colorado humans seeking to pause, savor, and connect. Verdant Table's first regularly produced product is English-style cream scones, served traditionally in a Pop-Up Tea Room on vintage china.
Renee Solomon
Dedicated Assistant / East Coast Team
Renée Solomon has been with Delegated for over a year and was recently promoted to the position of Dedicated Assistant.  She graduated from the University of Miami (Coral Gables, FL) with a Master of Fine Arts degree.  Renée is the mother of twins, a son, and daughter whom she is very proud of, and has been homeschooling them for the last nine years.  In her free time, she volunteers for numerous church and community events, enjoys creating art, spending time with family and friends, and helping others.
Susan Malley
Dedicated Assistant / Reception Manager / Training Coordinator
Susan began her career with Delegated in 2017. Previously, her career was mostly spent in the telecommunications industry. She has extensive experience in the areas of  corporate communications, performance analysis, training development and delivery, call center oversight and process improvement. She loves spending time with her furkids, gardening and supporting animal rescue efforts.